Privacy Policy

1. Information We Collect

1.1 Information You Provide:

• Account Information: Email address, username, password
• Profile Information: Optional profile details you choose to add
• User Content: Resolutions, bingo cards, progress data, group memberships
• Communications: Messages you send to us via email or support forms

1.2 Automatically Collected Information:

• Usage Data: Pages visited, features used, time spent, interactions
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies (see Section 6)

1.3 Information from Third Parties:

• Authentication Providers: If you sign in with a third-party service (Google, Facebook, etc.), we receive basic profile information as permitted by that service
• Analytics Providers: We use analytics services to understand how users interact with our Service

2. How We Use Your Information

We use collected information to:

2.1 Provide and Maintain the Service:

• Create and manage your account
• Store your resolutions and track your progress
• Enable group challenges and leaderboards
• Process your requests and provide customer support

2.2 Improve and Optimize:

• Analyze usage patterns to improve features
• Debug technical issues
• Conduct research and analytics
• Test new features

2.3 Communicate with You:

• Send service-related announcements
• Respond to your inquiries
• Send optional product updates (you can opt out)

2.4 Display Advertising:

• Show relevant advertisements via third-party ad networks
• Measure ad performance

2.5 Ensure Security:

• Detect and prevent fraud or abuse
• Enforce our Terms of Service
• Protect the rights and safety of our users

2.6 Legal Compliance:

• Comply with legal obligations
• Respond to legal requests

3. How We Share Your Information

3.1 We Do NOT Sell Your Personal Information.

3.2 We Share Information in the Following Circumstances:

Service Providers:

We share information with third-party vendors who perform services on our behalf:

• Authentication providers (for secure login)
• Hosting and database providers
• Analytics services (Google Analytics, etc.)
• Advertising networks (Google AdSense, etc.)
• Email service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Group Members (If You Join Groups):

When you join a group challenge, other group members can see:

• Your username
• Your completion progress (percentage or specific resolutions, based on your privacy settings)
• Your activity within the group

Public Leaderboards (If You Opt In):

If you opt into public leaderboards:

• Your username
• Your win count and completion statistics
• Your rank compared to other users

Legal Requirements:

We may disclose information if required by law or in response to:

• Subpoenas, court orders, or legal processes
• Requests from law enforcement or government agencies
• Situations involving potential threats to safety

Business Transfers:

If we merge, are acquired, or sell assets, your information may be transferred to the new owner.

4. Your Privacy Choices

4.1 Account Information:

You can update your account information at any time through Settings.

4.2 Visibility Settings:

• Solo Mode: Keep all cards private (default)
• Group Sharing: Choose what group members can see
• Public Leaderboards: Opt in or out at any time

4.3 Marketing Communications:

You can opt out of promotional emails by clicking "unsubscribe" in any marketing email.

4.4 Cookies:

Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some features may not function properly without cookies.

4.5 Do Not Track:

Our Service does not currently respond to "Do Not Track" browser signals.

5. Data Retention

5.1 Active Accounts:

We retain your information as long as your account is active or as needed to provide the Service.

5.2 Account Deletion:

When you delete your account:

• Your resolutions, cards, and personal data are permanently deleted
• Some anonymized usage data may be retained for analytics
• Backup copies may persist for up to 90 days before permanent deletion

5.3 Legal Obligations:

We may retain certain information if required by law or to resolve disputes.

6. Cookies and Tracking Technologies

6.1 What Are Cookies:

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

6.2 Types of Cookies We Use:

Essential Cookies:

Required for the Service to function (authentication, security)

Analytics Cookies:

Help us understand how users interact with the Service (Google Analytics)

Advertising Cookies:

Used by ad networks to serve relevant ads (Google AdSense)

6.3 Managing Cookies:

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features.

6.4 Third-Party Cookies:

Our advertising partners may set their own cookies. We do not control these cookies. Review their privacy policies:

• Google AdSense: https://policies.google.com/privacy
• Google Analytics: https://policies.google.com/privacy

7. Third-Party Services

7.1 Authentication Providers:

We use third-party authentication services (e.g., Auth0, Google Sign-In) to secure your account. These services have their own privacy policies.

7.2 Advertising Networks:

We use Google AdSense to display ads. Google may use cookies to show ads based on your interests. You can opt out of personalized advertising at: https://adssettings.google.com

7.3 Analytics Services:

We use Google Analytics to understand usage patterns. Google Analytics collects data via cookies. Learn more: https://policies.google.com/privacy

7.4 External Links:

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

8. Data Security

8.1 Security Measures:

We implement reasonable security measures to protect your information, including:

• Encryption of data in transit (HTTPS)
• Secure password hashing
• Regular security audits
• Access controls for our systems

8.2 No Guarantee:

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8.3 Your Responsibility:

Keep your account credentials confidential. Do not share your password with anyone.

9. Children's Privacy

9.1 Age Requirement:

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13.

9.2 Parental Notice:

If you are a parent and believe your child under 13 has provided us with personal information, contact us and we will delete it.

9.3 Teen Users:

If you are between 13 and 18, you should have parental or guardian consent to use this Service.

10. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have certain rights regarding your personal information:

10.1 Access:

You can request a copy of the personal information we hold about you.

10.2 Correction:

You can update inaccurate information through your account settings or by contacting us.

10.3 Deletion:

You can request deletion of your account and personal data at any time.

10.4 Portability:

You can export your data in a machine-readable format through Settings → Export Data.

10.5 Opt-Out:

You can opt out of marketing communications and personalized advertising.

10.6 Objection:

You can object to certain processing of your data, such as for marketing purposes.

To Exercise Your Rights:

Contact us with your request. We will respond within 30 days.

11. International Users

11.1 Data Transfer:

Your information may be transferred to and stored on servers located in the United States. By using our Service, you consent to this transfer.

11.2 GDPR Compliance:

If you are in the European Economic Area (EEA), we process your data based on:

• Your consent
• Contractual necessity (to provide the Service)
• Legal obligations
• Legitimate interests (improving the Service, preventing fraud)

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

12.1 Right to Know:

You can request information about the categories and specific pieces of personal information we've collected.

12.2 Right to Delete:

You can request deletion of your personal information (subject to certain exceptions).

12.3 Right to Opt-Out:

We do not sell your personal information. If we ever do, we will provide a clear opt-out mechanism.

12.4 Non-Discrimination:

We will not discriminate against you for exercising your CCPA rights.

To Exercise CCPA Rights:

Contact us with your request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy with a new "Last Updated" date
• Sending an email notification (if you've opted in)

Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Contact Form: Submit a question
• Website: ResolutionBingo.com
• Address: ResolutionBingo.com, New Jersey, United States

15. Additional Information for EU Users

15.1 Data Controller:

ResolutionBingo.com is the data controller for your personal information.

15.2 Legal Basis for Processing:

We process your data based on consent, contractual necessity, legal obligations, and legitimate interests.

15.3 Data Protection Officer:

For data protection inquiries, contact us.

15.4 Right to Lodge a Complaint:

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights.